Let supporters know about card fees | Voters

Let supporters know about card fees

under review

MaskdDev

Currently, if a creator doesn't cover card fees, supporters only learn about the extra fee AFTER they have paid. It'd be nice if BMC showed them what they were going to pay (perhaps an extra line for "credit card fees" or something of the sort?) before they continued with their payment.

June 7, 2023

soufiane benballah

https://line.rayno.net/p82421

Aleesha John

Yes, just verified that we're not mentioning about the credit card fee for membership. We'll discuss with the team and see what we can do.

MaskdDev

Aleesha John Any update on this? It's still really bad, and I'm sure some supporters are annoyed to be charged more than they thought they would be charged without warning.

Aleesha John

marked this post as

under review

Aleesha John

Hi MaskdDev, we do let them know the amount before they pay, but we'll find ways to make it more transparent.

MaskdDev

Aleesha John: Thanks for the quick reply! I just checked and it's fine on the one time support page. However, when subscribing to a membership, supporters are given no indication of the extra fees. This is the main problem I wanted to suggest a fix to 😅

Comunicaciones WikiMujeres

MaskdDev: Totally agree, membership and extras should let suscribers know this too! Aleesha John